The Graduation Advice We Wish We’d Been Given + MORE

The Graduation Advice We Wish We’d Been Given + MORE

The best customer service is invisible

– customerevangelists.typepad.com/blog/

I am huge fan of Nordstrom. They have famed customer service and that is one of the reasons why I shop there. But even I was surprised by this.
Last week I was shopping at Nordstrom and bought merchadise at a few departments. The strip on my Nordstrom VISA card had apparently stopped working because each cashier had trouble swiping the card and had to resort to typing in the numbers into the register…

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Starting a business can be an isolating experience. But there are a few ways to surround yourself with good people.

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Alive and Kicking at 70: Happy Birthday NFIB

– foxsmallbusinesscenter.com

In honor of the National Federation of Independent Business’s 70th anniversary, members share why the organization is so important to them.

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Not getting much response to your Facebook posts? Here are 7 reasons your Facebook followers might not want to interact with you, and what you can do about it.

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Why We Need to Elect @EricGarcetti on Tues as Next Mayor of Los Angeles

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No matter how long someone has worked for you or how competent they are, everyone makes mistakes. When it comes to loan applications, make sure someone else’s mistake doesn’t cost you or your company.

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Going green is more than just a trend in the suburbs. New start-up projects and companies are attempting to utilize renewable energy in order to power their operations. Some of these companies have launched engineering efforts to get their facilities off the fossil fuel grid, while others have partnered with organizations in order to deliver new technology…

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The Three Reasons J.C. Penney will not surviveJ.C. Penney will not survive for very long because of the following 3 reasons. First, a retailer cannot lose as many customers as they have and expect to win them back anytime soon. It takes four times as long to get a customer back as it does to lose them and four times as many marketing dollars. Second, a solid e-commerce strategy has never been developed and the company is so far behind that any effort in that direction is futile…

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The 10 Best Cities to Start a Business

– youngentrepreneur.com

A new report ranks the top cities for startups based on lending, business friendliness, hiring pool and local economy.

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It’s one of the best cities on the planet to do business, but, even with a sophisticated public transport system, getting to and from any workplace in London is a challenge. During weekday mornings, arriving at work on time is a pipe dream for some. This is why a growing number of firms based in the capital are looking at letting some employees work from home instead…

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The Graduation Advice We Wish We'd Been Given
In this time of hope and decorative mortarboards, we reached out to some of our favorite writers, asking them: What do graduates really need to know about the world of work? Their answers are below.

Heidi Grant Halvorson
Associate director for the Motivation Science Center at the Columbia University Business School and author of Nine Things Successful People Do Differently…

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One Reason Women Are Poised to Be Digital DisruptorsNot being afraid to ask, “What’s in this for me?” makes women more in tune with their customers, says Forrester Research’s James McQuivey.Entrepreneurs who want to be digital disruptors should pay more attention to how they use tech, says James McQuivey, vice president of Forrester Research. During a conference held at New York’s Internet Week on Monday, the business man said women approach technology with a practical mindset…

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