The best customer service is invisible
– customerevangelists.typepad.com/blog/
I am huge fan of Nordstrom. They have famed customer service and that is one of the reasons why I shop there. But even I was surprised by this.
Last week I was shopping at Nordstrom and bought merchadise at a few departments. The strip on my Nordstrom VISA card had apparently stopped working because each cashier had trouble swiping the card and had to resort to typing in the numbers into the register…
Lonely Entrepreneur? How to Build a Support System (Video)
– entrepreneur.com
Alive and Kicking at 70: Happy Birthday NFIB
– foxsmallbusinesscenter.com
7 Reasons People Aren’t Engaging With Your Business on Facebook
– businessknowhow.com
Why We Need to Elect @EricGarcetti on Tues as Next Mayor of Los Angeles
– bothsidesofthetable.com/
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Loan Application Lessons: Always Sweat the Details
– allbusiness.com/
Successful Entrepreneurs Using Renewable Energy
– noobpreneur.com
The Three Reasons J.C. Penney will not survive
– businessblogshub.com
The 10 Best Cities to Start a Business
– youngentrepreneur.com
Benefits of Remote Working in The Costly Capital
– bizpenguin.com
The Graduation Advice We Wish We’d Been Given
– blogs.hbr.org
In this time of hope and decorative mortarboards, we reached out to some of our favorite writers, asking them: What do graduates really need to know about the world of work? Their answers are below.
Heidi Grant Halvorson
Associate director for the Motivation Science Center at the Columbia University Business School and author of Nine Things Successful People Do Differently…