Anyone who runs their own business, whether this is an administration firm or building company, will know that not everything runs smoothly all of the time. A person or company’s reputation can easily be tarnished in a matter of minutes, especially in the digital age where a bad comment, poor decision or wrong move can stick around in cyberspace forever. That’s why you can never be too prepared when it comes to dealing with crisis management. It’s important to have a plan in place to control or respond to a potential situation quickly and effectively. If you do find your...